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Privacy Policy

Last updated: September 28, 2026

AAAPendo AFH(“we,” “us,” or “our”) operates adult family homes in Federal Way, Washington. This policy explains what information we collect when you use the contact form on this website, how we use it, and the choices you have.

Information we collect

When you submit our contact form, we collect the information you choose to provide:

  • First and last name
  • Phone number
  • Email address
  • Your message

Please do not include detailed medical information, diagnoses, or insurance numbers in the form. If you need to share health information about yourself or a loved one, we are happy to discuss it by phone or in person.

This website does not use cookies, analytics, or advertising trackers. Like most websites, our hosting provider may automatically record basic technical data (such as IP address, browser type, and pages visited) in server logs for security and reliability.

How we use your information

We use the information you send us only to:

  • Respond to your questions
  • Schedule tours and follow up about care at our homes
  • Keep a record of our communication with you

We do not sell, rent, or trade your personal information, and we do not add you to marketing lists without your permission.

How your information is shared

Contact form submissions are delivered to our email through a messaging service operated by our website provider, CareDaraja. They process your submission only to deliver it to us.

We may also disclose information if required by law, or to protect the safety of our residents, staff, or others.

How long we keep it

We keep your information for as long as needed to respond to you and for our normal business records. You can ask us to delete it at any time.

Your choices and rights

You may ask us to access, correct, or delete the personal information you have sent us, or to stop contacting you. To make a request, contact us using the details below. We will respond within a reasonable time and may need to confirm your identity first.

If you share information about your own or a family member’s health, Washington’s My Health My Data Act may give you additional rights over that information, including the right to know what we have collected, to withdraw consent, and to have it deleted. We collect such information only to respond to your enquiry and never sell it.

Security

Our website uses encrypted connections (HTTPS), and we limit access to your information to the people who need it to respond to you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.

Contact us

Questions or requests about your privacy can be sent to:

AAAPendo AFHLucy Ngare, Provider / Home Ownerpendoadultfamilyhome@gmail.com+1 206 653 4698

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